![]() ![]() HOW LONG DOES THE EXPRESS MAIL-IN SERVICE REPAIR TAKE? You can also find out more details about our Express mail service on Our services page. If you have any questions or issues placing your order, just get in touch and we'll be happy to help. We use Royal Mail "Special Delivery Next Day", which is fully insured. In the vast majority of cases, we repair and return your device the day that we receive it. Then, send us your device and we send it back fully repaired. You simply select your repair and pay for it on our website. If you see this alert every time you connect an Apple Lightning or USB-C cable or accessory, contact Apple Support.Our UK-wide express Mail-in service is very straightforward and the whole process normally takes just 24–48 hours. ![]() If you see this alert every time you connect a certain cable or accessory, that cable or accessory might be damaged. Doing so could allow small particles of rice to damage your iPhone. If your phone has dried out but still isn't charging, unplug the cable from the adapter and unplug the adapter from the wall (if possible) and then connect them again.ĭon’t dry your iPhone using an external heat source or compressed air.ĭon't insert a foreign object, such as a cotton swab or a paper towel, into the connector.ĭon’t put your iPhone in a bag of rice. It might take up to 24 hours to fully dry. You can try again to charge or connect an accessory throughout this period. Leave your iPhone in a dry area with some airflow for up to a day. If you see the alert again, there is still liquid in the connector or under the pins of your cable. Leave your iPhone in a dry area with some airflow.Īfter at least 30 minutes, try charging with a Lightning or USB-C cable or connecting an accessory. Tap your iPhone gently against your hand with the connector facing down to remove excess liquid. Unplug the cable from your iPhone and unplug the other end of the cable from the power adapter or accessory.ĭon't plug the cable in again until your iPhone and the cable are completely dry. Learn more about wirelessly charging your iPhone. For best results, make sure that the back of your iPhone is dry before you place it on your Qi-certified charger. If you have a wireless charger, you can still use that to charge your iPhone. ![]() If you reconnect your iPhone to the cable or accessory, you have the option in an emergency to override the liquid detection and charge your iPhone. If you charge your iPhone while the Lightning or USB-C connector is wet, the pins on the connector or cable can corrode and cause permanent damage or stop functioning, causing connectivity issues for your iPhone or accessory.Īlthough you shouldn’t charge your iPhone when it’s wet, you might need to in an emergency. "Liquid Detected": This alert appears if you connect a USB-C accessory to your iPhone and liquid is detected. ![]() "Liquid detected in Lightning Connector": This alert appears if you connect a Lightning accessory to your iPhone that doesn't charge your iPhone and liquid is detected." Disconnect the charging cable immediately. Liquid Detected in USB-C Connector: Appears if you connect an accessory or charger to your iPhone with a USB-C to USB-A cable and liquid is detected. ![]()
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